• Locations
  • Watch Videos

Cancellation & Refunds

When you book a tour, you are arranging for a program that requires us to reserve course space and equipment and to hire and train guides and support staff. When you cancel or reschedule, we often incur the same costs and may have turned people away. For this reason we require 14 days notice for cancellations and rescheduling for groups of less than 8 and 30 days notice for cancellation and rescheduling for groups of 8 or more. Participants who cancel a reservation for any reason with more than 14 days notice (30 days for groups of 8 or more) will receive a full refund less a 20% non-refundable booking deposit. Participants may make one date change outside of 14 days (30 days for groups of 8 or more) without fee. No refund will be provided with less than 14 days notice.

Participants should carefully review all zipline canopy tour restrictions prior to booking. In booking, participants acknowledge that the final screening process will take place at the canopy tour site upon arrival. Guides are authorized to deny any guest participation if they fail to meet any of the participation requirements. No refunds will be issued if participants are denied access to the course for failure to meet screening or participation requirements, choose to depart the course early, or are removed from the course for their inability to follow guide instructions or to participate safely.

Latest News

New Aerial Adventure Park to Open at Fall Creek Falls State Park

Pikeville, Tennessee – ArborTrek Canopy Adventures has teamed up with The Adventure Guild, LLC, a Tennessee-based adventure park builder/operator, to develop an aerial adventure park at Fall Creek Falls State Park, Tennessee's largest and most visited state park. The 2.5-hour, self-guided tour con...

ArborTrek President Elected to Board of Directors of ACCT

Michael Smith, President of ArborTrek Canopy Adventures, LLC, was elected to the Board of Directors of the Association for Challenge Course Technology (ACCT), the leading standards author and professional trade association for the canopy/zipline and aerial adventure park market.   Founded in 1...

ArborTrek to Open Two New Eco-Adventures in Smugglers' Notch

ArborTrek Canopy Adventures at Smugglers' Notch, Vermont is expanding its services in the spring and summer of 2013.  In addition to the established Zip Line Canopy Tour, which was named one of the "World's Coolest Zip Lines" by Travel + Leisure magazine and one of the best wilderness zip lin...

ArborTrek Smugglers' Notch Featured on Vermont Public Television Outdoor Journal

Gina Bullard of WCAX joined us in the trees last October for a zip line canopy tour through Vermont's fall foliage.  While the zip line canopy tour is open year-round to guests at Smugglers' Notch Resort, locals, and visitors to the region, there is perhaps no better time to go zip lining in th...
ArborTrek Canopy Adventures Contact Form
  1. Comments and inquiries are always welcome. During normal business hours (8am to 5pm EST), we encourage you to contact us at (802) 644-9300. Outside of normal business hours, please complete the form below.
  2. Name(*)
    Invalid Input
  3. Organization
    Invalid Input
  4. Address 1
    Invalid Input
  5. Address 2
    Invalid Input
  6. City
    Invalid Input
  7. State/Province
    Invalid Input
  8. Postal Code
    Invalid Input
  9. Country
    Invalid Input
  10. Day Phone(*)
    Invalid Input
  11. Evening Phone(*)
    Invalid Input
  12. E mail(*)
    Invalid Input
  13. How might we assist you
    Invalid Input
  14. Security Code(*)
    Invalid Input