JOIN THE ARBORTREK TEAM
JOBS AT ARBORTREK
ZIP LINE CANOPY TOUR GUIDE
Working in pairs, Zip Line Canopy Tour guides lead ArborTrek customers on 2-1/2 to 3 hour wilderness tours that feature zip lines, rappels, and sky bridges. Guides are responsible for instructing and overseeing customer progression through the zip line canopy tour. In addition to providing instruction and enforcing safety protocols, guides deliver commentary on natural history and ecology of the area. The position requires working and movement at height along with strong presentation and interpersonal skills.
ADVENTURE PARK MONITOR
Adventure park monitors are responsible for overseeing all aspects of the operation of the Treetop Obstacle Course and Climbing Adventure, a self-guided experience consisting of a series of elevated challenge obstacles including wobbly bridges, ropes swings, cargo nets, zip lines, and more designed to test customers’ agility, balance, and strength. Monitors deliver instruction in the proper use of equipment and oversee customer progression, providing coaching, instruction, and assistance as needed. The position requires working at heights and strong interpersonal skills.
CUSTOMER SERVICE SPECIALIST
Customer service specialists are energetic, enthusiastic and demonstrate strong communications skills. Responsibilities include, but are not limited to, greeting guests upon their arrival at the facility, checking customers in for their scheduled tours, taking reservations in person and over the phone, processing and posting tour photos, light clerical and retail functions, and sales and marketing tasks. Depending on age and qualifications, occasional driving may be required.
Responsible for transporting customers and staff to and from the tour locations. Drivers must be personable and have strong communication skills as they will be responsible for greeting guests and providing a short narrative during the drive. A commitment to safety and clean driving record are a must. Duties include some maintenance and cleaning of the vehicle.
OUTDOOR ADVENTURE BUILDERS
Course Builders are responsible for assisting in the design and installation of adventure park courses and zip lines, and, in some cases, subsequent maintenance, renovations, and upgrades to existing course structures. Builders are expected to draw from a variety of fields of work including forestry, carpentry, climbing, rigging, metalworking, and surveying. Interested applicants should submit a CV and, if available, challenge course portfolio.
Responsible for ensuring organizational effectiveness by providing leadership for the organization’s principal functions including but not limited to: staff development, day-to-day, customer service, course maintenance, compliance and record keeping, staffing, scheduling, quality control, sales, marketing and risk management. Industry experience required. Interest parties should submit a cover letter, CV, and challenge course portfolio.
To apply for any of the positions above, please download, complete and remit our Employment Application form by e-mail, fax, or in person. For administrative and office positions, please also include a cover letter and resume detailing relevant work experience. For applicants with previous experience in the canopy tour, aerial adventure park or challenge course field, please remit a copy of your complete Challenge Course Portfolio.
ArborTrek Canopy Adventures at Smugglers’ Notch/Stowe
1239 Edwards Road
Jeffersonville, Vermont 05464
(802) 644-9300 office
(802) 318-4164 fax